FAQs

  • Regular grooming for your dog is crucial for maintaining their overall health & well-being. Brushing helps remove loose fur, preventing mats & tangles that can lead to skin issues. It also promotes good circulation & distributes natural oils for healthy skin & a shiny coat. Grooming sessions are also an excellent opportunity to check for any abnormalities like lumps, bumps, or ticks, ensuring your dog's health is consistently monitored.

  • Mobile grooming services often come at a higher price due to the convenience they offer. With mobile grooming, the groomer comes to your location, saving you time & effort. Additionally, the one-on-one attention your pet receives in a familiar environment can lead to a less stressful grooming experience, which can be worth the extra cost for many pet owners.

  • To set up an appointment, you can contact Kiersten by calling or texting (623) 734-6862, with your questions & grooming needs. We will get back to you within 24 hours to schedule an appointment.

    Alternatively, you can explore our Services page, which provides detailed information about the services we offer along with their prices. From there, you will have the opportunity to initiate the booking process completely online & hassle-free.

  • Before we groom your dog, we kindly ask that you provide us with information about your dog's medical history, any specific grooming requests, & if your dog has any sensitivities or allergies to certain products. Please also allow your dog to relieve themselves before we arrive. This will help us ensure a safe & comfortable grooming experience for your furry friend.

  • Our bus operates completely off the grid & is specifically built to groom your dog without needing any external power or water source. In the rare occurrence of a generator malfunction, which is considered an emergency, we might require access to your home's power supply. If such a situation arises, we understand the inconvenience it may cause & are dedicated to expressing our apology & gratitude for your understanding by offering a discount.

  • It typically takes us about 1-3 hours for the entire grooming process. The time needed depends on the dog's breed, coat type, size, & temperament. A dog's behavior during grooming can also impact the duration, as anxious or fidgety dogs may need breaks or extra care. It's essential to consider these factors when planning a grooming session. If more time is needed, additional charges may be made.

  • To ensure a safe & stress-free grooming experience for both the dog & our staff, we kindly ask owners not to be present during the grooming session. This helps to minimize distractions & allows our groomers to focus on providing the best care for the dog. However, we understand that owners may want to see where their pet will be groomed. We are more than happy to offer a tour of our grooming facility before the appointment, so owners can feel comfortable & confident leaving their furry friend in our care.

  • Yes. It is essential to ensure that their rabies vaccine is up to date, as required by law. This is crucial for the safety of your pets & the groomers. Keeping your dog's rabies vaccination current not only complies with legal regulations but also protects their health & well-being.

  • The frequency of grooming depends on your dog's breed and coat type. Typically we recommend grooming every 4-6 weeks. Grooming helps to maintain your dog's coat health, prevent matting, and keep them looking and feeling their best.

  • At Fetch & Fresh, we value tips as a gesture of appreciation, however, they are not obligatory. Our pricing is designed to account for the effort & dedication we devote to grooming every dog. Recognizing that our services are a premium offering, we have factored in the higher costs involved. Rest assured, we do not anticipate or request extra tips from our clients.